Avaya is a global leader in enterprise communications systems. The company provides Unified Communications, Contact Centers, Data solutions and related services directly and through its Channel partners to leading businesses and organizations around the world.
Enterprises of all sizes depend on Avaya for state-of-the-art communications that improve efficiency, collaboration, customer service and competitiveness.
Avaya’s unique combination of communications applications, software and services helps companies simplify complex communications and integrate with technologies from other vendors, enabling customers to unlock value and potential from their network.
By embedding communications into the operations of an enterprise, Avaya helps improve the way organizations work making people more productive, processes more flexible and customers more satisfied.
Beyond communication. Beyond collaboration. Into an era of engagement. Engagement is about better customer experience. It’s about increased productivity and profitability. It’s about effortless mobility. Avaya exists to deliver 21st-century team and customer engagement solutions combinations of our contact center and unified communications products and services that help you lead in a world of mobility, apps, social, and cloud. Avaya networking solutions help you bridge your existing infrastructure to the new, and its engagement development platform gives you the flexibility and speed to make engagement yours. Explore Avaya solutions to see how business is better on Avaya.
Today’s customer relationships are ongoing conversations that unfold across time and channels. Phone, video, email, chat, social: It’s all one integrated omni-channel now. Done right, seamless execution pays off in increased revenue and higher lifetime value of customers. Avaya customer engagement solutions make it possible.
Team engagement is the magic that happens when everyone in your workforce is connected effortlessly to the mission, to each other and to customers. When it works you feel it in your culture and on your balance sheet and your customers feel it most. Barriers disappear. Productivity rises. Avaya team engagement solutions get you there.
Avaya focuses on these major businesses:
- Unified Communications
- Voice Over IP
- Contact Centers
- Small & Medium Enterprise Communications
- Data Networking
- Wireless Networks
- Customer Experience Management
Gintel sales Avaya products (red and blue lines) in Venezuela and provides Technical Support to Avaya partners or customer in the Caribbean, Central & South America region.
Gintel was a Regional Service Partner of Nortel